Is this Northwest hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Northwest hotel have a swimming pool?

No, this Northwest hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Northwest hotel?

Best-rates for the Northwest hotel starts from $129 per night with includes Parking, Breakfast, Kitchen, Wheelchair Accessible, Accessibility, Toiletries, Guest Services, Internet, Child Friendly, Air Conditioner, TV, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Entertainment, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Northwest hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Northwest hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Northwest hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Northwest hotel?

Based on the information reported by the owner or manager, the Northwest hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Northwest hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Northwest hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Tru By Hilton Norfolk Airport | Hotel in Norfolk

8.8 (537 Reviews) | 1 Bathroom

Northwest Hotel | Tru By Hilton Norfolk Airport

Hotel in Northwest, Norfolk

Hotel with free breakfast, a quick walk to Norfolk Premium Outlets
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station.
Housekeeping is available on request.
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Toothbrush and toothpaste (on request)

Bathrobes

Shower/tub combination

Free toiletries

Hair dryer

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Premium bedding

Blackout drapes/curtains

Free cribs/infant beds

Heating (climate-controlled)

Iron/ironing board

Phone

Electrical adapters/chargers

Mobile key entry

Desk

Laptop-friendly workspace

Connecting rooms available

Free local calls

Breakfast

Coffee/tea in common area(s)

Free continental breakfast available daily 6:00 AM–10:00 AM

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Onsite parking includes off-street options

Accessibility

Wheelchair-accessible parking

Elevator

Wheelchair-accessible path to elevator

Wheelchair-accessible fitness center

Wheelchair-accessible van parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Braille signage

Phone accessibility kit

Wheelchair-accessible pool

Wheelchair-accessible business center

Stair-free path to entrance

Activities

Outlet shopping

Ziplining

Beach access

Shopping mall

Designer stores

24-hour fitness center

Entertainment

Streaming services

Premium channels

Digital channels

50-inch Smart TV

Netflix

General

Business center

Computer station

Water dispenser

Elevator

English

Shared microwave

TV in lobby

Smoke-free property

Guest Services

Free cribs/infant beds

Change of bedsheets (on request)

24-hour front desk

Housekeeping (on request)

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in time starts at 4:00 pm contactless check-in available express check-in available minimum check-in age: 21

Check-out

Check-out before 11:00 am express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: usd 75 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Vonda

Sep 13, 2025 12:14:41 AM

Review Score: 10

Summary: Moving out of an apartment and needing somewhere to stay to ensure the apt cleaniness is completed for management. It was a chaotic move but the room make up for it. It was clean, comfortable, and relaxing. Thank you.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) Room Size: m² 2 Queen Beds	General Pets not allowed, Wheelchair accessible, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Room, 2 Queen Beds, Accessible (Roll-In Shower) Room Size: m² 2 Queen Beds	General Pets not allowed, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Accessible, Bathtub Room Size: m² 2 Queen Beds	General Pets not allowed, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Pets not allowed, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Accessible (Hearing) Room Size: m² 2 Queen Beds	General Pets not allowed, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: m² 1 King Bed	General Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Accessible (Hearing) Room Size: m² 1 King Bed	General Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) Room Size: m² 1 King Bed	General Pets not allowed, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Accessible bathtub
Room, 1 King Bed, Accessible, Bathtub Room Size: m² 1 King Bed	General Pets not allowed, Bed count minimum 1, Bed count maximum 1, Accessible bathtub