Is this Downtown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown hotel?

Check-in time for Downtown hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown hotel have a swimming pool?

Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel?

Best-rates for the Downtown hotel starts from $270 per night with includes Business Services, Bedding/Linens, Bar, Hot Tub, Kitchen, TV, Accessibility, Security/Safety, Breakfast, Internet, Laundry, Parking, Pool, Restaurant, Air Conditioner, Wheelchair Accessible, Child Friendly, Wellness Facilities, Spa, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel?

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Amway Grand Plaza, Curio Collection by Hilton | Hotel in Grand Rapids

| 8.8 (1005 Reviews) | 1 Bathroom

Downtown Hotel | Amway Grand Plaza, Curio Collection by Hilton

Hotel in Downtown, Grand Rapids

Historic hotel with 4 restaurants connected to the convention center in Grand Rapids
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a coffee shop/cafe.
Amway Grand Plaza, Curio Collection by Hilton offers 656 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste (on request)

Hair dryer

Towels

Eco-friendly toiletries

2 bathrooms

Shower/tub combination

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Free cribs/infant beds

Premium bedding

Blackout drapes/curtains

Hypo-allergenic bedding

Pillow-top mattress

Free rollaway beds

Iron/ironing board

LED light bulbs

Turndown service

Electrical adapters/chargers

Mobile key entry

Phone

Connecting rooms available

Laptop-compatible safe

Restaurant dining guide

Desk

Desk chair

Breakfast

To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 4-15 for adults and USD 4-15 for children

4 restaurants and 1 coffee shop/cafe

4 bars/lounges

Coffee/tea maker

Local meal delivery service

Parking

RV/bus/truck parking on site

Limo/town car service

Self parking on site (USD 41.00 per night; includes in/out privileges)

Valet parking on site (USD 45.00 per night; includes in/out privileges)

Electric car charging station on site

Wheelchair-accessible parking and van parking available

Height restrictions apply for onsite parking

Accessibility

Wheelchair-accessible van parking

Wheelchair accessible (may have limitations)

Assistive listening devices available

Wheelchair-accessible concierge desk

Valet for wheelchair-equipped vehicle

Wheelchair-accessible fitness center

Wheelchair-accessible spa

Stair-free path to entrance

Well-lit path to entrance

Phone accessibility kit

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Wheelchair-accessible lounge

Braille signage

Wheelchair-accessible business center

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Activities

Beach access

Golfing

Cross-country skiing

Downhill skiing

Skiing

Snowboarding

Hot tub

Full-service spa

Racquetball/squash

Shopping

Fitness center

Indoor pool

Entertainment

42-inch plasma TV

Premium channels

General

Conference space (47124 square feet)

Meeting rooms - 46

Gift shop/newsstand

Grocery/convenience store

Banquet hall

Elevator

Vending machine

Ballroom

ATM/banking services

Front-desk safe

Water dispenser

Spanish

French

English

TV in lobby

No plastic coffee stirrers

Reusable cups only

Reusable tableware only

No plastic drinking straws

Biodegradable drinking straws

Comprehensive food waste policy

No plastic soda bottles

Smoke-free property

No plastic water bottles

Local culture & ecosystem education

At least 80% organic food

At least 80% of food locally-sourced

Biodegradable coffee stirrers

Guest Services

Free cribs/infant beds

Free rollaway/extra beds

Grocery/convenience store

Laundry facilities

Indoor pool

Wedding services

Daily housekeeping

Multilingual staff

Concierge services

Porter/bellhop

Luggage storage

Tour/ticket assistance

Dry cleaning service

Turndown service

24-hour front desk

Hair salon

Laundry facilities

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Spa

Aromatherapy

Massage/treatment rooms

Manicures and pedicures

Massage - Swedish

Body wraps

4 treatment rooms

Massage - sports

Sauna

Massage - hot stone

Massage - prenatal

Spa open select days

Body scrubs

Massage - deep-tissue

Couples treatment room(s)

Facials

Body treatments

Policies

Check-in

Check-in start time: 4 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 16 years old and younger stay free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Fee for to-go breakfast: approximately usd 4 to 15 for adults, and usd 4 to 15 for children self parking fee: usd 41.00 per night (in/out privileges) valet parking fee: usd 45.00 per night (in/out privileges) pet deposit: usd 75 per stay pet fee: usd 75 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay, plus a deposit of usd 75 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Heather

Jan 6, 2026 02:00:08 AM

Review Score: 10

Summary: Wonderful holiday decorations, clean room, and enjoyable pool

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite, 1 King Bed, Non Smoking Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 1 King Bed, Non Smoking, River View Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, River view, Pets not allowed, Ping - 12.7, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1
Superior Room, 1 King Bed, Non Smoking Room Size: 506 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square feet - 506, Number of bedrooms - 0, Ping - 14.22, Pets not allowed, Square meters - 47, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Room, 1 King Bed, Non Smoking Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9.84, Number of bedrooms - 0, Pets not allowed, Square feet - 350, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33
Room, 2 Queen Beds, Non Smoking Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Pets not allowed, Square feet - 355, Extra bed count 1, Ping - 9.98, Bed count minimum 2, Square meters - 33, City view, Bed count maximum 2
Superior Suite, 2 Queen Beds Room Size: 450 square feet m² 2 Queen Beds	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Square feet - 450, Pets not allowed, Ping - 13, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Non Smoking, River View Room Size: 450 square feet m² 2 Queen Beds	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Ping - 12.65, Square feet - 450, River view, Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Luxury Suite, 1 King Bed, Non Smoking (Plaza) Room Size: 1012 square feet m² 1 King Bed	General Bathrobes, Square feet - 1012, Square meters - 94, Separate sitting area, Pets not allowed, Ping - 28.44, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, City view
Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower Room Size: 614 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 614, Number of bedrooms - 1, Ping - 17.26, Sofa bed, Pets not allowed, Square meters - 57, Number of living rooms 1, Extra bed count 2, Bathrobes, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower) Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 355, Wheelchair accessible, Extra bed count 1, Roll-in shower, Ping - 9.98, Bed count minimum 2, Square meters - 33, City view, Bed count maximum 2